You may request a printed copy of any publication by contacting Member Services.
Representatives are available to serve you Monday-Friday, 7am to 8pm Eastern Time at (585) 325-3113 or (800) 950-3224. TTY users may call (585) 325-2629 or (800) 252-2452. Or write: Preferred Care, Member Services, 220 Alexander St., Rochester, NY 14607.
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